How To Fix The Issue ‘Can’t Send Or Receive Emails On Your iPhone, iPod Or iPad?
To know about the
steps to fix the issue of unable to send or receive emails on iPhone, iPad or
iPod Touch, you need to look at the below-given blog post. You will get all the
details as to why the issue arises and how it can be solved.
Emails not only works
on iPhone but on iPad
and iPod Touch as
well. All these devices can support different types of email services,
including RR email. But, the problem starts to appear when it is not possible
to send or receive emails on your iPhone, iPad or iPad Touch.
Before you start, it
is important for you to make backups in the iTunes and iCloud using iOS
Backups. It will not backup your emails though. In case, you change or delete
your email account settings, then, all the emails that you have previously
downloaded might be deleted from your iOS device.
After you do all
these things, you need to try steps that are given below.
Make sure that your
Apple device(s) can be connected to the internet
If you want to know
whether your device has cellular data or Wi-Fi connection, you need to open
Safari and try to open a website.
Take a look at the outbox of your RR email account for any unsent emails
If you see any email
that you think you’ve sent but didn’t go
through, then you need to go through your outbox and try to send those unsent
emails again. To do so:
1. In ‘mail’ tap
‘mailboxes’, which is the option given in the top left corner of the screen.
2. Tap ‘Outbox’, in case
you don’t find this option, then maybe your email had been sent.
3. Tap any email in
outbox section in order to ensure that the recipient’s email ID is right.
Check your email ID and password
If you are prompted
for a password for your RR com login mail account, then enter the password in
the right way. If you are able to sign in, then it means, the email ID and
password is correct. If you get an error, then you need to get in touch with
your email service provider.
Check your settings
When setting up your
email account on your Apple device, iOS is going to pick the correct settings automatically
for all email providers that you have configured.
If you want to make
sure that the settings you’ve done are correct, then match the settings in the email
application with the email account settings:
1. Go to ‘settings’ >
‘accounts & passwords’ and then, tap RR email account.
2. You need to tap your
RR com email address, which is given right next to the account. You will see
all the information related to your account there such as incoming mail servers
and outgoing email servers.
3. You can go to ‘mail
settings lookup tool’ to check recommended settings for your RR com mail ID.
Just confirm one thing that the settings are same as the ones you see on your
device’s screen. If you are not able to see the settings, then get in touch
with RR com mail provider.
In case you
are using a POP3 email account, then you have the ability to check email on a
single device at a time. Turn off all other email programs and log out of the
emails that are already being opened. If you want to check if the email is a
POP3 account, then you need to go ‘settings’ > ‘accounts & passwords’
after which, you will see your email account, which you will have to tap. If
you want to know the desired email settings for the POP3 mail account, then you can see that with the help of ‘mail
settings lookup’ tool.
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